If you have a Samsung Galaxy S4 that is now stuck at Samsung’s welcome screen logo. There are several reasons why this sometimes occurs on Samsung Galaxy S4 and ended-up into a Samsung splash screen logo and would not boot any further. Though this problem can be easily fix with just a simple tricks but it depends on how each user did to the phone before it actually resulted and leaving behind in an accessible phone that just froze on a Samsung log0. One of the main reason that we messed-up our phone sometime is due to an unstoppable tinkering habit as nobody can stop us on how we treat our phone. It’s our own personal property anyway, so out of curiosity there is this instances that I can do this and I can do that without knowing some risks, by means of rooting or installing unofficial ROM. So just read on as I have gathered several methods on how to effectively resolve a Samsung Galaxy S4 that just stuck at welcome screen logo.
Why your Samsung Galaxy S4 ended in a frozen splash screen logo?
Before you dive into our guides here goes the most common scenarios why and how did a Samsung Galaxy S4 gets frozen on the unwanted Samsung logo screen. You may try to recall what you exactly did to your phone before the problem occurred as it might give you a much clearer idea and you can fix it accordingly to my given solutions down below.
1.) Downloaded and installed some new application then as the phone restarted the issue occurred.
2.) Downloaded and installed a root image and custom ROM that is not compatible with your phone’s specific model number.
3.) Initiating software update via OTA and receive software update failure then it occurred after reboot.
4.) You have done nothing at all. The phone was not rooted or running on any modified firmware and you have no clear idea how it actually occurred something like that.
One of the reasons is if you installed any 3rd-party apps, by means of rooting or installing unofficial ROM. This is users unwanted and undesired common problem that just happens because of our curiosity and messed up sometimes. Nobody is stopping us from modding to beautify our devices, it’s our own property anyway.
Just make sure to read the whole procedure below – for each specific Galaxy S3 variants are identical with each other but uses different firmware build versions.
This guide will works on all Galaxy S4 variants:
U.S Samsung Galaxy S 4
- SGH-I337 (AT&T)
- SGH-M919 (T-Mobile)
- SCH-I545 Verizon)
- SPH-L720 (Sprint) only rare report on this variant
- Canada Samsung Galaxy S3
- SGH-I337M (Bell,Rogers,Telus)
- SGH-M919V (Wind,Mobilicity,Videotron)
And the International Samsung Galaxy S4 variants GT-I9500 and GT-I9505 series.
Method 1: Fix Galaxy S4 stuck at Samsung Splash Screen by disabling incompatible apps
This method may only work if you have just installed any 3rd-part applications but then suddenly it wouldn’t go past the Samsung S4 logo during reboot. You may then necessarily to figure out the last apps you have just installed then try to disable it completely by booting your Galaxy S4 into a safe mode run. The apps you have just installed might yet suffered a compatibility issues to your latest Android OS, because some apps needs a built-in compatibility depending on Android versions such as Android 4.3, 4.4.2, 4.4.4 up to the 5.0 software updates.
Step 1: Rebooting the Galaxy S4 to Safe Mode:
- Turn of the phone.
- Then Press and hold the Power button.
- Release the power button once the Samsung Galaxy S4 logo appears on the screen.
- Now press and keep holding the Volume Down key until the phone completely reboots.
- Once it says ‘Safe Mode‘ at the bottom left corner of the screen, release the Volume Down key until it boots Safe Mode.
However, if you cannot boot in Safe Mode at first try, you may do it once again. If you successfully booted-up in safe mode you may then simply disable the apps you have suspected causing the problem. If you cannot get into safe mode after several attempts and you knew you did the right thing then proceed at method 2.
Step 2: Disabling third-party Applications:
You should determine which applications that you have just installed that might cause it stuck in a Samsung logo. If you couldn’t remember what it was then you may try to disable each of them one at a time. You may start to a certain apps you have just recently installed or even your most frequently used apps.
- From Home screen tap the Menu key.
- Tap Settings, then More tab.
- Tap Application Manager.
- Swipe to right once to choose All tab.
- Scroll up or down to look for the list of app then choose the one you have suspected causing the problem .
- Tap the Disable button.
If you disable an apps it only stops from running in the Android system tray and you can actually re-enable it back again. But if you find it rouge and just caused your phone into problem you may also uninstall it to end up the mess beforehand.
Method 2: Fix Galaxy S4 stuck at Samsung Splash Screen by Factory Data Hard Reset
This method will also work if you only installed any 3rd-party apps on your device and then phone just stuck on Samsung splash screen and does not reboot further in normal mode. This also applies if you have no clearer picture how it actually happened. is Performing a full wipe data hard reset is an effective approached when you have troubles on your phone and gains a very clean starts. If you’ve already done this method but unfortunately it did not resolve the problem you may then proceed to other methods below.
Perform Wipe data/factory reset
Important Note: You will lose all of your stored data during this process.
There are three ways you can factory reset your Galaxy S4, but since you cannot access your phone’s factory reset settings in normal mode and by entering the secret reset code as it won’t boot normally right now, this one is the only left option to do a full factory data reset.
- Remove your Samsung Galaxy S3 battery, then put it back again after a couple of seconds.
- If you have an external microSD card remove it temporarily that too..
- Now Press and hold Volume Up + Home + Power buttons simultaneously.
- Gently release the buttons once the Logo appears.
- You will then enter into the system recovery option.
- Use the volume buttons to toggle up and down
- Select wipe data/factory reset. (Use Power button to enter selection)
- Select Yes — delete all user data.
- Lastly, select reboot system now.
- Wait until the phone reboots in normal mode.
You may also try to reformat your SD card. If this doesn’t fix the problem and then continue reading on the next method.
Method 3: Fixing Galaxy S4 stuck at Samsung Logo Using Kies 3 Firmware Initialization method
This has been a proven a working solution as Samsung also recommended it if your phone suffers software update failure and you ended up from booting problem. The full detailed guide can be found here. This has fixed several issues such as bootloop once after initiating software updates and gets into an Emergency Recovery Failed but can also resolve on frozen Samsung logo problem.
To be able to use this method you will importantly need to download and install Kies 3 in your computer and your phone’s model number and the S/N number which can be found on the label underneath your phone’s battery. This process also wipes out all your stored data and will not be recoverable once you take this method.
Grab Kies 3 from Samsung. Once installed, run it.
- Click Tools > Firmware Upgrade and Initialization.
- Enter your device Model name and click OK.
- Enter the device S / N number and click OK.
- Then follow each of the given instruction on Kies 3.
If Kies couldn’t recognized you phone for some reasons that you might have a modified firmware running then your best shot is to forcefully install back the official firmware version on your Galaxy S4. Just continue reading and or use Method 4 instead.
Method 4: Fixing Galaxy S4 stuck at Samsung Logo by Restoring the Original Firmware
If you came across to this method and the above process did not resolve your Galaxy S4 from frustrating “stuck at Samsung logo” I can see clearly now that your phone has probably suffered soft-bricks. Soft-bricks only occurred if you installed a wrong kernels and images from rooting or installing custom ROMs. This problem cannot be easily fix by simple hard reset, it’s because the firmware might be corrupted and then the device will not been able to boot normally.
Why the heck I said wrong root kernels and images and so on.. that ended up bricking your phone?
Possibly you root it and or installed a custom rom images that wasn’t specifically built for your Samsung Galaxy S4. The Samsung Galaxy S4 comes in different variants and specifications according to a given model number. Like for example if you have messed up from rooting or installing custom rom that was built for international Galaxy S4 GT-I9505 and you have missed to read carefully and installed it on your carrier branded Galaxy S4. It would definitely will not work and of-course this how it occurred as all variants have its own specific firmware builds.The GT-I9505 are those sold internationally while in the U.S and Canada Galaxy S4 are SGH-I337/M, SGH-M919/V, SPH-L720, SCH-I545.
So, in order to fix such problem; You need to fully restore back your Samsung Galaxy S4 to its official and original firmware. Soft-bricks oftentimes strikes the Bootloader image area of your phone’s operating system, that is why it’s just stuck on Samsung splash screen and won’t boot in normal mode further.
The first proven and working method is by restoring a bootloader images back to the phone by means of manual flashing. And then the last attempt is to fully re-install back the Galaxy S4 original firmware. I couldn’t cover the bootloader flashing images here as it usually needs a careful understanding how it actually works and it’s not so safe for beginner. So I will cover the full firmware flashing instead as it same process like what we do during a software update using Kies 3. The only differences that this is a direct and the manual method unlike Kies you just need to hook-up your phone then make some simple ticking the button options. All you exactly need is to find any available original stock firmware according to your device country/provider originated.
- Odin flasher – Odin3_v3.09
- USB Driver – ownload Kies in your computer or grab this USB Driver
- Grab the Galaxy S4 Stock Firmware accordingly that match to your phones, model number and the current Android version. If you still remember what Android version you run before the bricks occurred then choose that stock firmware file such as 4.2.2, 4.3 or 4.4.2 KitKat to make sure you have the correct file.
- Extract or “unzip” the firmware file after downloaded so that you’ll get the .tar.md5 file. Use Wirar,winzip , 7zip or any extracting software you have in your computer)
- Again make sure the battery is fully charge (recharge the battery using external battery charger.
Working with Galaxy S4 in Download Mode
1. Run Odin on your PC desktop
2. Boot the Galaxy S3 into download mode screen for Odin.
Turn it off, once completely shut down hold down the ‘HOME’ + ‘VOLUME DOWN’ buttons and press the ‘POWER’ button for about 2 seconds until a WARNING! Screen appears. Press the ‘VOLUME UP’ button to continue or enter Download Mode.
3. Connect the phone to PC via USB. Then make sure you can see as phone “Added” in Odin log box or highlight the COM:ID once the device is detected,
4. In Odin window, DO Not tick ‘RE-Partition’ only Tick ‘Auto Reboot’ and ‘F. Reset Time’ and nothing else.
5. Now load the file i.e on T-Mobile’s Galaxy S4 “M919UVUEMK2_M919TMBEMK2_M919UVUEMK2_HOME.tar.md5″ in Odin’s AP button.
6. Click on “Start” to flash the stock firmware
7. Wait until the flashing successfully finishes, you’ll just see a word ‘PASS’ in odin.
If you have gone this far and your device booted-up, then your are lucky., and if not, there’s nothing I can do to add more but just recommend you to contact or visit your nearest service center.
Sometimes you need to repeat this process one more time if you seen bootloops, stuck on welcome screen logo.
You may then perform factory reset if necessary.
– Turn off the phone and set it into recovery mode
– Press volume “volume up, home and power buttons”
– Once in recovery mode, perform full wipe
– Select ‘wipe data/factory reset’
– Lastly select ‘reboot system’ now and wait ’til your phone completely reboot in normal mode.
How to Avoid your Samsung Galaxy S4 from Samsung Logo Froze.
Don’t Flash or use other variants ROM and kernels. (If you find any instruction on the web or forum read it carefully or ask something that you don’t understand). Don’t ever use root kernels and system images or any other custom ROM builds for other Galaxy S4 variants for it is uses a different system images.
If this methods fix your phone, just be cautious in the future and don’t let it happen again. It’s not easy anyway, especially if you’re not a tech-savvy.
However, if those method above doesn’t fix your problem, then there’s nothing I can add here. But, I suggest you – to return back your phone to your dealer and tell something that might encourage them to have your phone fix for free or have it exchange for a new one.